How long you have
You can ask for a full refund within 7 days of buying, for any reason. No forms, no long questions.
How to ask
- Email hello@snaptitle.app from the address you used at checkout.
- Include your order number if you have it. It is in your receipt from Dodo Payments.
- A short note on what didn’t work is welcome, but optional. It helps us make Snaptitle better.
What happens next
- We approve your refund and Dodo Payments sends the money back to your original payment method.
- Banks usually take 5–10 working days to show it on your statement.
- Your license key is turned off when the refund is made.
After the refund window
After 7 days we generally don’t give refunds, but if something is badly wrong, write to us anyway and we will look at it. Nothing here limits refunds you are entitled to under your local consumer law.
Also see our terms of use and support page.